[00:00.00]They say they're faced with unreasonable demands all the time,
[00:04.10]like having to learn to operate several machines instead of just one or two.
[00:08.75]Many of them think they could get an easier job for the money,
[00:12.13]because there are plenty of other jobs on offer locally.
[00:15.37]The reasonably healthy state of our order books gives them a certain amount of job security,
[00:21.29]but they just don't seem to care.
[00:23.80]How's their work organised?
[00:25.61]We've changed to a "sectionalised flow" approach, which means the the machinists work in teams.
[00:32.17]Rather than each machinist being assigned a complete item of clothing,
[00:36.22]the work is divided into batches involving various operations,
[00:40.60]each of them undertaken by one machinist.
[00:43.13]As that person finishes, the work is passed on to the machinist responsible for the next stage.
[00:48.21]Has that had any impact on what you produce?
[00:50.97]Yes, it's enabled Catherine to introduce a policy of rapid diversification of the product range,
[00:57.40]so the number of itemised clothes has leapt.